
Terms of service
1. Basis of contract
The Contractor shall provide media creation services and The Client shall buy on the basis of these terms and conditions to the exclusion of any other agreement. Any variation must be agreed in writing between all parties. If any provision is held to be invalid by a competent authority, this should not invalidate other terms in this agreement. The contract shall be governed by the Laws of England & Wales.
2. Boutique Production Services: Price and payment
Unless otherwise stated the price is fixed to the payment schedule in contract. Payment is to be made in line with agreed payment schedule. Price quoted is based on estimated schedule of works. Final costs may be subject to change if work undertaken deviates from quoted services. Payment is due within 30 days of invoice date. Interest due on late payments at 0.17% per day above Bank of England base rate until payment is made.
3. Cancellation
Orders may not be cancelled without the acceptance in writing of The Contractor. Up to a fortnight in advance, re-scheduling due to poor weather will not incur cancellation fees, providing no associated costs have been incurred at that point in time. Our cancellation policy follows the events industry standard notice period: up to 14 days before the event: 50% of fee due. 13 to 2 days before the event: 75% of fee due. Day of event: 100% of fee due.
This reflects the lost opportunity for other bookings, as well as costs already incurred.
4. Copyright
Digital Products are Copyright of The Client & The Contractor or used with the permission of the Copyright owner. For the avoidance of doubt, The Client has a copyright claim to the project deliverables only. The Contractor may only use rushes captured for their intended use in this project, or in their digital marketing. The permission to reproduce the Copyright does not extend to copyright works which are identified as being the copyright of a third party. The Contractor requests in good faith that the Client chooses to engage with the Contractor for any further works to the rushes captured for this project.
5. Risk & Title
Risk will pass to The Client when the project has been delivered as specified in contract, or The Client has been notified that the project is ready for delivery. Title and Copyright will remain with The Contractor until full payment is received.
6. Storage of recorded media
The Contractor will store rushes (RAW files) for this project in a RAID NAS device & Cloud backup, for 12 months from the date of project completion, free of charge. After this time, The Client will be notified to choose between either: having rushes shipped to them via hard drive at cost, or agree an ongoing storage or working relationship with the Contractor. Completed deliverables will be stored indefinitely by the Contractor. Project edit files (.DRP / .PS / .PRPRO) will not be shared without an additional agreement in place.
7. Quotations
Quotations are a guide only. Costs subject to change with brief. Quotes are valid for 30 days. Rates subject to change quarterly. Please speak to your contact for further clarification on any figures quoted. Final costs may be subject to change if work undertaken deviates from quoted services. Payment is due within 30 days of invoice date. Interest due on late payments at 0.17% per day until payment is made. Lamplight Media is a trading name of Lamplight Media Ltd (14187597). Registered Address: 2 Claridge Court, Lower Kings Road, Berkhamsted, HP4 2AF.
8. Boutique Production Services: Working Hours
A ‘full day’ is an 8hr production day, not including lunch & travel. An unpaid minimum 30-minute lunch break will be taken. Longer than 8hr production days are available on request. Working hours over the agreed will incur an overtime surcharge of 1.5x.
A ‘half day’ is a 4hr production day, not including travel. Any day scheduled over 4hrs is classified as a ‘full day.’ Working hours over the agreed will incur an overtime surcharge of 1.5x above the hourly rate.
Weekend production dates incur a surcharge of 1.2x above the hourly rate.
9. Force majeure
Neither us nor you shall be liable for any failure or delay in performing our respective obligations under the Agreement (save in respect of the payment of any sum
due) to the extent that such failure or delay is caused by a Force Majeure Event.
Content Works Additional T&C
*Growth Guarantee - see here.
**Referral Scheme applies only to 'Content Works: For You' 6 month or greater service plans. Maximum renewal bonus 6 months. We reserve the right to end this renewal scheme at any time.
***Renewal Scheme applies only to 'Content Works: For You' 6 month or greater service plans. Maximum renewal bonus 6 months. We reserve the right to end this renewal scheme at any time.