
Terms of service
1. Basis of contract
The Contractor shall provide media creation services and The Client shall buy on the basis of these terms and conditions to the exclusion of any other agreement. Any variation must be agreed in writing between all parties. If any provision is held to be invalid by a competent authority, this should not invalidate other terms in this agreement. The contract shall be governed by the Laws of England & Wales.
2. Price and payment
Unless otherwise stated the price is fixed to the payment schedule in contract. Payment is to be made in line with agreed payment schedule. Price quoted is based on estimated schedule of works. Final costs may be subject to change if work undertaken deviates from quoted services. Payment is due within 30 days of invoice date. Interest due on late payments at 0.17% per day above Bank of England base rate until payment is made.
3. Cancellation
Orders may not be cancelled without the acceptance in writing of The Contractor. Up to a fortnight in advance, re-scheduling due to poor weather will not incur cancellation fees, providing no associated costs have been incurred at that point in time. Our cancellation policy follows the events industry standard notice period: up to 14 days before the event: 50% of fee due. 13 to 2 days before the event: 75% of fee due. Day of event: 100% of fee due.
This reflects the lost opportunity for other bookings, as well as costs already incurred.
4. Copyright
Digital Products are Copyright of The Client & The Contractor or used with the permission of the Copyright owner. For the avoidance of doubt, copyright is with the Client and Lamplight Media Ltd may only use rushes captured for use in their digital marketing. The permission to reproduce the Copyright does not extend to copyright works which are identified as being the copyright of a third party. The Contractor requests in good faith that the Client chooses to engage with the Contractor for any further works to the rushes captured for the project.
5. Risk & Title
Risk will pass to The Client when the project has been delivered as specified in contract, or The Client has been notified that the project is ready for delivery. Title and Copyright will remain with The Contractor until full payment is received.
6. Storage of recorded media
The Contractor will store rushes (RAW files) for this project in a RAID NAS device & Cloud backup, for 12 months from the date of project completion, free of charge. After this time, The Client will be notified to choose between either: having rushes shipped to them via hard drive at cost, or agree an ongoing storage or working relationship with the Contractor. Completed deliverables will be stored indefinitely by the Contractor. Project edit files (.DRP / .PS / .PRPRO) will not be shared without an additional agreement in place.
7. Quotations
Quotations are a guide only. Costs subject to change with brief. Quotes are valid for 30 days. Rates subject to change quarterly. Please speak to your contact for further clarification on any figures quoted. Final costs may be subject to change if work undertaken deviates from quoted services. Payment is due within 30 days of invoice date. Interest due on late payments at 0.17% per day until payment is made. Lamplight Media is a trading name of Lamplight Media Ltd (14187597). Registered Address: 2 Claridge Court, Lower Kings Road, Berkhamsted, HP4 2AF.